How we work

You do not need to arrive with a ready-made solution.

Simply tell us what is happening with your child now. A difficult subject, learning gaps, exam preparation, lost confidence or the wish to try something new — the first step begins with a conversation.

Tell us about the situation

No pressure. No obligation to buy a package right away.

Continue below

What happens next

Each next step grows from the one before it — without jumping straight to a fixed program.

  • Consultation

    A short conversation about the situation, needs and expectations.

  • Teacher matching

    Not only by subject — the connection with the child matters.

  • Introduction

    30 minutes with the teacher, free of charge.

  • Starting point

    Knowledge, gaps, pace and where it truly makes sense to begin.

  • Plan

    A clear route and priorities.

  • Learning and progress

    Regular lessons, route adjustments and visible change.

Parents do not have to guess what happens in lessons

Feedback shows the child’s real movement, not just a formal grade.

Feedback should be clear — without educational jargon.

  • What is already working
  • What is still difficult
  • What the next step will be

If something is not working, the route can change

A plan keeps the direction clear without becoming a trap.

The teacher was not a fit

You can change without guilt or awkwardness.

The goal has changed

The direction and plan are adjusted.

A pause is needed

Holidays and life circumstances happen.

It became too easy or difficult

The pace and workload are reviewed.

Rules help everyone feel calmer

Rescheduling

Please notify us at least 24 hours ahead. Force majeure is considered individually.

Illness and holidays

Unexpected situations have separate conditions.

Payment

The price and package terms are known before payment.

A student meets her teacher online

First meeting

The first meeting is not an exam

The child does not need to prepare, learn the right answers or impress anyone. The goal is to understand whether moving forward together feels comfortable.

30 minutes — free

Meet a teacher

Frequently asked questions

What should I share during the consultation?

Describe the situation in your own words: what worries you, what works, where things became difficult and what the child or parents expect. No special report is needed.

How is a teacher chosen?

We consider the goal, level, pace, interaction style and schedule. A free 30-minute meeting helps confirm whether there is a connection.

What if the teacher is not a fit?

That is normal. We can calmly discuss what did not work and choose someone else.

How often do parents receive feedback?

Feedback is given throughout learning. At the start, we can agree how and when to report progress, difficulties and next steps.

Can the schedule change?

Yes, when circumstances change and the teacher has another available time. A regular schedule is helpful, but it should not become a trap.

How does rescheduling work?

With at least 24 hours’ notice, a lesson can be moved without losing paid time. Separate rules apply to unexpected circumstances.

What should we do in a force majeure situation?

Tell us as soon as possible. These situations are considered individually under the learning rules.

You do not need the right answer to ‘what do we need?’

Start with what you see now. The next step will become clearer after a conversation.

A 30-minute meeting with the teacher — free of charge